Privacy Policy
Metro Remittance (Japan) Co., Ltd. conforms to the various regulations etc. that relate to personal information protection, observes the applicable laws, regulations and the other norms relating to customer's personal information, and make efforts to conduct appropriate management and maintain accuracy and confidentiality as described below:
[Purpose of collecting information]
Metro Remittance (Japan) Co., Ltd. acquires personal information in order to conduct transactions with customers in safe and reliable manners and to provide better products and services to customers. Such information are used for such purposes as checking the identity of customers and introducing new products and services to customers, and will not be used for any other purposes.
[Type of information to be collected]
The most common type of information is a customer's address, name, birth date, telephone number and occupation. At the time of registration, Metro Remittance (Japan) Co., Ltd. may also ask you some necessary personal information.
[Method of collecting information]
Metro Remittance (Japan) Co., Ltd. is principally collecting information that is described on or input into application forms. Information which is provided in the internet during online registration may also be collected.
[Provision of information]
Metro Remittance (Japan) Co., Ltd. shall not provide information to any third party without obtaining the customer's consent except following cases:
・The customer has agreed to such provision.
・Such provision is deemed to be required by applicable laws, regulations and so on.
[Method of information management]
Metro Remittance (Japan) Co., Ltd. is consistently taking appropriate measures to keep customer information accurate and up-to-date. In addition, we are taking measures to prevent unauthorized access, loss, falsification and divulgence. Moreover, a company or agent who are allowed or delegated by us shall also take appropriate measures as well.
[Requests for disclosure, correction or discontinuation]
【Disclosure and correction】
If a customer requests disclosure of his/her personal information, Metro Remittance (Japan) Co., Ltd. will provide its information to the customer after checking identification if there are no special reasons. If provided information from a customer is incorrect, we will change it to accurate information. Please contact the following.
For publicity of new products and services, Metro Remittance (Japan) Co., Ltd. may enclose some leaflets in the mails to a customer. Such information may also be sent by e-mail. If you do not wish to receive information from us via postal mails or e-mail, please contact the following.
[Compliance with laws and regulations]
Metro Remittance (Japan) Co., Ltd. will comply with laws and regulations and other norms relating to personal information, and continuously review and make efforts to improve its protection system of personal information.
Metro Remittance (Japan) Co., Ltd.
Kitasaiwai GM21 Building 8F, 2-4-3 Kitasaiwai, Nishi-ku
Yokohama-shi, Kanagawa-ken 220-0004
TEL : 045-324-2430
Business hours : 9:00~17:00
(Excluding Saturday, Public holiday and year-end and New Year banking holidays.)

*The above English version of Privacy Policy is for customers’ convenience. If there are any inconsistencies between English version and Japanese version, Japanese version shall prevail.
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